CSE Consulting Queensland | Document Handling Policy

The purpose of this policy is to establish a framework for the consistent and effective management of documents within CSE Consulting Queensland. It aims to ensure the integrity, accessibility, and security of documents throughout their lifecycle.

This policy applies to all employees, contractors, and third-party partners who create, handle, or manage documents related to CSE Consulting Queensland’s operations.

• Document: Any recorded information or data, in any format, including paper, electronic files, emails, and photographs.
• Document Control: The process of managing documents to ensure they are accurate, available, and secure.
•  Document Lifecycle: The stages through which a document passes, from creation to disposal.

Document Owner:  

• Responsible for the creation, maintenance, and update of documents.
• Ensures documents comply with regulatory and organizational requirements.

Document Controller:

• Manages the document control system.
• Ensures documents are correctly filed, tracked, and accessible.

Employees:

• Comply with document control policies and procedures.
• Report any document-related issues to the Document Controller.

IT Department / Contractor: 

• Provides and maintains systems for electronic document management.
• Ensures security and backup of electronic documents.

Creation:

• All new documents must be approved by the Document Owner.
• Each document should have a unique identifier and version control.

Revision: 

• Changes to documents must be reviewed and approved by the Document Owner.
• Revisions should be documented, and previous versions archived.

Physical Documents:

• Store in secure, accessible locations.
• Use locked cabinets or restricted access areas for sensitive documents.

Electronic Documents:

• Store in designated electronic document management systems.
• Ensure appropriate access controls and encryption for sensitive information.

• Only authorized personnel may access documents.
• Requests for document access must be logged and approved by the Document Owner.

Distribution:

• Distribute documents to relevant parties using secure methods.
• Ensure recipients are authorized and need the information for legitimate purposes.

Disposal:

• Dispose of documents according to their retention schedule.
• Use secure methods for the disposal of sensitive or confidential documents, such as shredding or secure deletion.

• Protect documents from unauthorized access, alteration, or destruction.
• Confidentiality agreements signed between CSE Consulting Queensland and each client prior to commencement of work.
• Implement security measures such as passwords, encryption, and access controls.

• Regularly audit document control processes to ensure compliance with this policy.
• Address any non-compliance issues promptly.
• Training and training materials will be made available to all employees and contractors

This policy will be reviewed annually and updated as required.

For more information, contact the CSE Consulting Queensland.

info@cseconsultingqueensland.com.au | +61 448 995 731